Barstool Sportsbook is in the midst of quite a few days of shutdown of betting, deposits, and withdrawals while it overhauls its system with new technological innovation.
The sportsbook’s buyers in 16 states have been knowledgeable by email late Friday of the shutdown, which began Sunday night to get advantage of the gradual sports activities calendar coinciding per year with MLB’s All-Star break. The routine maintenance period in which no logins or sporting activities betting are possible could take up to 72 several hours, shoppers had been instructed.
The web-site presently shows an “Under Maintenance” concept that explains, “We are now upgrading the Barstool Sportsbook to deliver you an enhanced app practical experience with much more markets and wagering selections.”
PENN Entertainment’s Barstool Sportsbook has relied on longtime European sports betting know-how service provider Kambi ever given that the sportsbook 1st introduced in Pennsylvania in September 2020. Kambi also serves numerous other sporting activities betting operators in the U.S., this sort of as BetRivers and betPARX.
PENN’s change from Kambi to an in-household system was pending ever due to the fact the Pennsylvania business invested $2.1 billion in October 2021 to receive theScore, a Toronto-based media and athletics betting business which was previously in the approach of creating its personal platform. The new technique was unveiled to its theScore Bet shoppers in Canada final yr, and PENN has been doing work because then to completely ready it for use across the U.S.
‘Blueprint’ for enhanced performance
A spokesman for PENN declined to offer further remark on the present overhaul while referring Athletics Deal with to earlier statements created about it on earnings phone calls by President and CEO Jay Snowden.
Barstool has been a mid-tier sportsbook in phrases of betting volume considering the fact that launching in several states, with tackle perfectly below that of FanDuel, DraftKings, and BetMGM. PENN has ascribed that in portion to the boundaries of applying an outside platform when suggesting its have new technique will be capable to give quite a few extra desirable features for shoppers.
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“Our accomplishment in Ontario supplies us with a blueprint for improved functionality for the Barstool Sportsbook & Casino just after we finish our migration to this platform in July,” Snowden said formerly.
“Having full management of our product or service roadmap in the U.S. will help us to join with our consumers on a a lot more personalized amount and swiftly increase new features and betting marketplaces to the Barstool Sportsbook, when also enhancing our iCasino product with new information and reward mechanics. In addition, with an enhanced shopper encounter publish-migration, we will be properly positioned to drive much better loyalty and retention, whilst offering seamless cross-enjoy in our omni-channel ecosystem.”
In its information to buyers, the sportsbook assured that their “account equilibrium is 100% secured through this up grade method and your account facts and configurations will remain the same. Any pending wagers will also quickly carry more than to the new Barstool Sportsbook & Casino working experience.”
Under an FAQ part of its web page, Barstool did suggest of one particular procedural improve coming — that logins in the upcoming will use customers’ electronic mail addresses as a substitute of their person names.
The corporation said customers will acquire new notifications advising when the web site is readily available for use yet again, which is predicted by Wednesday evening.